![]() ![]() We selected the Orleans partly because of its great buffet and its convenience, which now does not apply. The Buffet manager on duty (dinner)recognized our frustratin and refunded the charges, and we went elsewhere. The Buffet, previously excellent, was awful: meats tough, fish tough and overdone, many dishes tasteless. It was only after much time and seeing the hotel manager that they put us in the room we had originally reserved. they offered us one king bed on a smoking floor. Differences now: The front desk registration staff is less xperienced, less capable: We had reerved and prepaid our room, two queen beds non -smoking. ![]() The Hotel & Casino (and others owned by the sme chain)were sold last year : Coast Casinos sold to Boyd Gaming. Service, rooms, buffet and restaurants were always good, and the low prices made it a great bargain, but no longer. My wife and I stayed at the Orleans Hotel & Casinho 12/20-22/08, having stayed there 5-6 times over the past five years.
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